Privacy Policy

Introduction

The Positive Divorce Coach is committed to protecting the privacy of our clients and website visitors ("you” “Your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services or visit our website.

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1. Information We Collect

Personal Information:

• Contact Information: Name, email address, phone number, and mailing address.

• Payment Information: Credit card details, billing address, and other payment-related information.

• Client Information: Information shared during coaching sessions, including but not limited to personal goals, challenges, and progress.

Non-Personal Information:

• Usage Data: Information on how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.

• Cookies: Small data files stored on your device to improve your website experience. You can disable cookies through your browser settings, but this may affect website functionality.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver our coaching services and manage your bookings.

• Payment Processing: To process payments and manage billing.

• Communication: To send you updates, newsletters, and other information related to our services.

• Personalization: To tailor our services and website content to your preferences.

• Improvement: To analyze usage patterns and improve our services and website.

• Compliance: To comply with legal obligations and protect our rights and the rights of others.

 

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as payment processing and email delivery.

• Legal Requirements: If required by law, or if we believe it is necessary to protect our rights, property, or safety, or that of others.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

 

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorised access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

 

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe link in those emails.

 

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this document.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: rhian@thepositivedivorcecoach.com

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10. Effective Date

This Privacy Policy is effective as of July 2024.